Status updates | Gravity Climate Incidents and maintenance reported on status page for Gravity Climate https://status.gravityclimate.com/ https://d1lppblt9t2x15.cloudfront.net/logos/025969cdcb5b61d612aa93bed2da2cbc.png Status updates | Gravity Climate https://status.gravityclimate.com/ en Document Scanning Unvailable https://status.gravityclimate.com/incident/1096172 Tue, 20 Oct 2026 21:05:44 -0000 https://status.gravityclimate.com/incident/1096172#3911e88119b5e360319632a052109b1792993943ecdb0739b08e466aa18419cf Incident Scans are completing again. As the queue is large, there may be a longer delay as typical as the system works through the backlog. Document Scanning Unvailable https://status.gravityclimate.com/incident/1096172 Tue, 20 Oct 2026 20:30:18 -0000 https://status.gravityclimate.com/incident/1096172#81225e03ed9069ba9a740d7c12019fc3e59c95489f9904b2e93da7517d3e2e90 Incident We've identified a potential fix and are deploying it now. Document Scanning Unvailable https://status.gravityclimate.com/incident/1096172 Tue, 20 Oct 2026 19:40:00 -0000 https://status.gravityclimate.com/incident/1096172#486523b8f48c9c8e270bd28cbc443d0c3ecc0c618e65efc24bcb59027e9e7a68 Incident Carbon document scanning is unavailable for all users. We've identified a change in an upstream vendor as the root cause. This does not affect utility management scanning. Data Request Portals are Unavailable https://status.gravityclimate.com/incident/890326 Thu, 07 May 2026 17:15:00 -0000 https://status.gravityclimate.com/incident/890326#a4613ac295eb0398829ee8a5a00ccc5e01f1b4e65556a045be47b8230856ae19 Incident We're back! Thanks for you patience. Data Request Portals are Unavailable https://status.gravityclimate.com/incident/890326 Thu, 07 May 2026 17:00:00 -0000 https://status.gravityclimate.com/incident/890326#b9ccbb94fd7189411ba21ad5be9905d17fbb9c3bb2f3070436ab2150391ba1dd Incident We've identified the issue and have taken action to roll back the cause of the problem. Data Request Portals are Unavailable https://status.gravityclimate.com/incident/890326 Thu, 07 May 2026 16:39:00 -0000 https://status.gravityclimate.com/incident/890326#44373021a648f9eb847ddb74afa97b8af22fb5608e8879aa03627f739c124356 Incident We’re having some trouble with Data Request Portals. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Service Unavailable https://status.gravityclimate.com/incident/787807 Tue, 16 Dec 2025 22:07:00 -0000 https://status.gravityclimate.com/incident/787807#96ff9152d6f391194815d85fef61fdc4ed36495e6f55be3611e2fa4367e011f3 Incident The Dashboard should be up and running and all API endpoints have returned to normal service levels. Thanks for your patience. Service Unavailable https://status.gravityclimate.com/incident/787807 Tue, 16 Dec 2025 22:00:00 -0000 https://status.gravityclimate.com/incident/787807#497b3a62fe965a06ef6585189bbfb6d6100b2078f99e8a362d6862c1e02a1488 Incident We have released a mitigation and internal dashboards are showing the system is recovering. We will continue to monitor as load increases and systems come back online. Service Unavailable https://status.gravityclimate.com/incident/787807 Tue, 16 Dec 2025 20:47:00 -0000 https://status.gravityclimate.com/incident/787807#80a2916fcc73440e6d626c34f9daed2b37ea437b37624345e85afd7737da4e88 Incident We have identified the root cause of the issue and are applying mitigations. Service Unavailable https://status.gravityclimate.com/incident/787807 Tue, 16 Dec 2025 19:30:00 -0000 https://status.gravityclimate.com/incident/787807#5e5f317956be0c39ecbd5b3e7a7ac5e95681e9bf683ce71fdcf9d2e08ba5e7b1 Incident We’re investigating an issue affecting the Gravity API and Dashboard. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. API Unavailable https://status.gravityclimate.com/incident/556989 Tue, 22 Apr 2025 04:10:00 -0000 https://status.gravityclimate.com/incident/556989#05448f7f07d1c7711d8ef3db3df0d6a77aa5760e9d5ae44d04309a1b989c00c9 Incident We've restored normal service. API Unavailable https://status.gravityclimate.com/incident/556989 Tue, 22 Apr 2025 03:44:00 -0000 https://status.gravityclimate.com/incident/556989#67256fb030a728ded61e92cbe6e0871d7ecce0849bfe0ebc6057e263a39bcd83 Incident The API is down for most users. We are investigating. Maintenance: Database Maintenance https://status.gravityclimate.com/maintenance/439918 Sun, 06 Oct 2024 01:22:49 -0000 https://status.gravityclimate.com/incident/439918#7e64b2de32c08dcf209d3f5a5683f5989922e5d5fc3226eb88464717eb2c6bd3 Maintenance The Gravity database will be undergoing maintenance, and this will result in some downtime with the app and api. We expect this maintenance to take about an hour.